For now if you want apply unifi Home or Business online is very easily, just fill up application form or checking coverage form on our website www.my-unifi.com (authorized agent) . Then, patiently wait for us to contact you and assist you with your application.
Step for apply unifi online
1. Check your coverage for free
2. Choose an package
3. Provide us document
4. Choose your preferred installation date
5. Our installer will onsite to complete the installation

Apply unifi Home need provide document via whats’app; document (IC Front and Back (colour)/Passport, Utilities Bill, Contact Number and Email Address)are require.

If you are applying for Unifi Business under a Private Limited Company (SDN BHD) , here is the complete document checklist you need to prepare. Due to the more complex company structure, the required documents are also more extensive. Preparing them in advance will ensure a smooth application.

Essential Documents

1. Company Constitution Documents
   • Section 17 / Form 9 – Certificate of Incorporation: The official proof that your company is legally registered with SSM.
   • Section 14 / Form 24 + Form 49 – Company Profile: Form 24 contains company details (e.g., registered address, share capital), while Form 49 lists the directors and shareholders.
2. Director’s Identification
   • IC (color , front & back) or Passport for directors
   • Note: Color copies are mandatory; black & white copies are not accepted.
3. Proof of Address
   • Latest utility bill (electricity, water bill) at the installation address
   • Recommended: Bill from the last 3 months
4. Contact Information
   • Valid contact number and email address to receive application updates

Additional Documents (If Applicable)

If your company has undergone any of the following changes, please provide the relevant documents:

Change Type	Required Document	Explanation
Company Name Change	Form 13	Required if the company name has been changed since registration
New Director Appointment	Section 58	Required if a new director was appointed after the initial registration

Frequently Asked Questions

Q: Do all directors need to provide IC copies, even dormant directors?
A: No, not all directors. Only one director registered with SSM needs to provide identification documents (typically the managing director or primary contact person).

Q: Can I use the company’s registered address utility bill, or must it be the installation address?
A: The utility bill must be for the installation address. If the registered address differs from the installation address, please provide a bill for the installation site.

Q: What if the installation premises are rented and the utility bill is not under the company’s name?
A: No additional documents are needed. As long as the address on the utility bill matches the installation address exactly, it is acceptable. The name on the bill does not need to be the applicant’s or the company’s name.

Q: Do I need to translate documents into English?
A: All official SSM documents (Form 9, Form 24, etc.) are already bilingual (English/Bahasa Malaysia), so no translation is needed. Personal documents like ICs should remain as original copies.

Why Apply Through Us?

SDN BHD applications have more complex document requirements, and many are rejected due to incomplete or incorrectly formatted documents. When you apply through us, you get:

• Professional Document Pre-Screening: We verify all documents before submission to ensure they meet TM Unifi’s requirements
• One-on-One Guidance: If documents are missing, we guide you on how to obtain or prepare them
• Submission on Your Behalf: No need to navigate the official website process yourself
• Real-Time Updates: We keep you informed of your application status every step of the way

Document Preparation Tips

Scan all documents as clear PDFs or images and send them to us via WhatsApp in one go. We will:

Submit your application immediately once everything is confirmed

Quickly review them for completeness

Provide immediate feedback if anything is missing

If you are applying for Unifi Business under a Sole Proprietorship or Partnership, here is the complete document checklist you need to prepare. Having these documents ready in advance will ensure a smooth application process.

Essential Documents

1. Form D – Business Registration Certificate
   • This is the official proof that your business is registered in Malaysia, issued by SSM (Suruhanjaya Syarikat Malaysia / Companies Commission of Malaysia).
2. Form AB – Business Profile
   • This document contains your business details such as business name, registered address, and nature of business.
3. Owner’s Identification
   • For Sole Proprietorship: Owner’s IC (color copy, front & back) or Passport
   • For Partnership: IC of ALL partners (color copy, front & back) or Passport
4. Proof of Address
   • Latest utility bill (electricity, water, or telephone bill). The address must match the installation address.
5. Contact Information
   • Valid contact number and email address to receive application updates.

Frequently Asked Questions

Q: Should the documents be in color or black & white?
A: Identification documents must be color copies. Other documents can be black & white.

Q: How recent should the utility bill be?
A: We recommend providing a bill from the last 3 months to ensure the address information is current.

Q: What if the utility bill is not under the owner’s name?
A: You will need to provide a tenancy agreement or a letter of consent from the owner, proving your right to install internet at that address.

Why Apply Through Us?

Once you’ve prepared the documents, simply send them to us via WhatsApp. We will:

• Verify Document Completeness: Ensure all documents meet the requirements to avoid rejection.
• Submit on Your Behalf: No need to navigate the official website process yourself.
• Provide Real-Time Updates: Keep you informed of your application status at every step.

If you are applying for Unifi Business under your personal name (e.g., as a freelancer, small business owner, or if your business is not yet registered), here is the complete document checklist you need to prepare. While the process is relatively straightforward, having all documents ready will ensure a smooth application.

Essential Documents

1. Applicant’s Identification
   • IC (color copy, front & back) or Passport
   • Note: Color copies are mandatory; black & white copies are not accepted.
   • Ensure your IC/passport is valid (not expired)
2. Proof of Address
   • Latest utility bill (electricity, water, or telephone bill)
   • The address must match the installation address exactly
   • Recommended: Bill from the last 3 months
   • Accepted bills: TNB electricity bill, SAJ/SYABAS water bill, Telekom phone bill, Maxis/Unifi bill, etc.
3. Premise Photos (3 photos)
   • 1 Indoor photo: Showing the installation location (e.g., living room, office space)
   • 1 Outdoor photo with unit number: Clearly showing the unit/house number
   • 1 Building exterior photo: Showing the overall building appearance (especially for apartments/offices)
   • Ensure photos are clear and well-lit
4. Contact Information
   • Valid contact number (WhatsApp preferred)
   • Email address (for e-contracts and billing)

Frequently Asked Questions

Q: Why are 3 photos required for personal name applications?
A: TM Unifi needs to verify the installation location’s authenticity and accessibility. Indoor photos help technicians understand the installation environment, outdoor photos confirm the exact location, and building exterior photos help assess wiring complexity.

Q: Can I use an e-bill as proof of address?
A: Yes. You can download e-bills from TNB, SAJ, or other apps. Screenshots or PDFs are acceptable.

Q: What if the utility bill is not under my name?
A: You will need to provide:

• Tenancy agreement (proving you are the tenant)
• Letter of consent from the property owner
• Owner’s utility bill (as proof of address)

Q: Are there specific requirements for the photos?
A: Here are some tips:

• Clarity: Avoid blurry, dark, or overexposed photos
• Completeness: The unit/house number must be clearly visible
• Current: Photos should reflect the current situation (don’t use old photos)

Q: Can I use my driving license as identification?
A: No. TM Unifi only accepts IC (MyKad) or Passport as valid identification documents.

Why Apply Through Us?

While personal name applications require fewer documents, many are still rejected due to unacceptable photos or unclear proof of address. When you apply through us, you get:

• Document Pre-Screening: We review your documents before submission to ensure they meet requirements
• Photo Guidance: If your photos don’t meet standards, we’ll tell you exactly how to retake them
• Fast Submission: Once confirmed, we submit immediately to avoid delays
• Progress Updates: We keep you informed of your application status

Application Process

1. Prepare Documents: IC, utility bill, 3 photos
2. Send via WhatsApp: Take clear photos or scans and send to us
3. We Review: Document pre-screening completed within 10 minutes
4. We Submit: Application submitted to TM Unifi immediately upon confirmation
5. Schedule Installation: Fastest installation time arranged upon approval

Common Rejection Reasons (Avoid These Pitfalls)

Rejection Reason	How to Avoid
Unclear IC copy	Use a scanner or take photos in good lighting
Black & white IC	Always provide color copies
Utility bill older than 6 months	Use a bill from the last 3 months
Photo without unit number	Ensure the unit number is clearly visible when taking photos
Dark/blurry photos	Take photos during daytime, use rear camera

While the package prices are identical, applying through us (my-unifi.com) grants you access to exclusive, personalized support that the official website cannot offer, making the entire process smoother and more convenient.

A True Personal Touch: We manage everything from application to installation and after-sales. Say goodbye to navigating complex automated systems and repeating your problem—you’ll have a single point of contact with us.
Faster Response: After submission, we guarantee to contact you via WhatsApp within 30 minutes for a one-on-one consultation—significantly faster than the multi-day wait via the official channel.
Hassle-Free Support: You’ll never need to call the 100 hotline yourself. For any internet issues, simply notify us on WhatsApp, and we will liaise with TM Unifi on your behalf and follow up until the issue is resolved.